Responsible Gaming at 7g7 — Play Smart, Stay in Control
7g7 is committed to providing a safe, fair, and enjoyable environment for all players in Bangladesh. Gambling should always be entertainment — never a source of financial stress.
Our Commitment to Responsible Gaming
At 7g7, responsible gaming is not a checkbox — it is a genuine operational priority. We recognise that while the overwhelming majority of our players engage with the platform purely for entertainment, a small number of individuals may develop unhealthy patterns of play that negatively affect their finances, relationships, or wellbeing.
Our responsible gaming framework is built around three core principles: prevention, through strict age verification and identity checks before any player can deposit; intervention, through automated monitoring of play patterns and proactive outreach when risk indicators are detected; and support, through a suite of self-help tools that every registered 7g7 player can access free of charge, at any time, directly from their account settings.
We take these responsibilities seriously. Below you will find a full explanation of every responsible gaming tool available on the 7g7 platform, guidance on recognising signs of problem gambling, and clear instructions on how to seek help if gambling is no longer something you feel in control of.
Responsible Gaming Tools at a Glance
All tools are free, available 24/7, and take effect immediately upon activation.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit into your 7g7 account.
Time-Out
Take a short break from gambling — pause your account for 24 hours, 7 days, or 30 days.
Self-Exclusion
Permanently or long-term block your account from accessing the 7g7 platform.
Loss Limits
Cap the total amount you can lose in a defined period to keep sessions within your means.
Session Reminders
Receive on-screen alerts when you have been playing for a set period of time.
Reality Checks
Get periodic summaries of your session duration and net win/loss to stay informed.
Deposit Limits
The simplest way to keep your spending under control.
A deposit limit allows you to set a maximum amount that can be credited to your 7g7 account within a rolling daily, weekly, or monthly period. Once the limit is reached, no further deposits are accepted until the period resets or the limit is adjusted upward — and any increase to a deposit limit does not take effect until a 7-day cooling-off period has elapsed. Reductions, however, take effect immediately.
You can set or adjust your deposit limit at any time from the Responsible Gaming section of your account settings. We recommend reviewing your limits regularly to ensure they remain appropriate for your financial situation. In Bangladesh, where bKash, Nagad, and Rocket make it exceptionally easy to top up a balance, having a pre-set limit in place is one of the most effective safeguards you can use.
Time-Out Feature
A short break when you need to step away.
The time-out tool is designed for players who feel they need a brief pause from gambling without committing to a longer exclusion period. During an active time-out, your account is suspended — you cannot log in, place bets, or make deposits. Any pending withdrawals continue to be processed normally during a time-out period.
Time-out periods available on 7g7 are: 24 hours, 7 days, and 30 days. Once activated, a time-out cannot be reversed before the chosen period expires. This intentional friction is part of the design — it gives you the space and time you need without the temptation to reverse the decision impulsively.
If you activate a time-out and then find that you need a longer break, you can convert it to a self-exclusion at any point by contacting the 7g7 support team.
-
1
Log in to your 7g7 account
Access your account from the 7g7 Login page using your registered credentials.
-
2
Navigate to Responsible Gaming settings
Go to Account Settings and select the Responsible Gaming section from the menu.
-
3
Select Time-Out and choose your duration
Pick 24 hours, 7 days, or 30 days depending on how long you need away from the platform.
-
4
Confirm your selection
The time-out activates immediately. You will receive a confirmation to your registered email or phone number.
Self-Exclusion
For players who need a longer or permanent break from gambling.
Self-exclusion allows you to block your access to the 7g7 platform for a period of your choosing. Unlike a time-out, self-exclusion periods are significantly longer — options include 6 months, 1 year, 3 years, and permanent exclusion. During any self-exclusion period, your account is fully suspended. You cannot log in, deposit, wager, or receive promotional communications from 7g7.
When you self-exclude, 7g7 will:
- Immediately suspend your account and prevent all logins
- Process any outstanding withdrawal requests to your registered payment method
- Remove you from all marketing email and SMS lists
- Flag your account so that any attempted reactivation during the exclusion period is blocked
At the end of a fixed self-exclusion period (6 months, 1 year, or 3 years), your account will not automatically reactivate. You must contact support directly and complete a reactivation process that includes a mandatory 24-hour cooling-off review. Permanent self-exclusion cannot be reversed under any circumstances.
To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact the support team directly at [email protected] and request that your account be self-excluded. Our team will action your request within 24 hours and send you written confirmation.
Loss Limits and Reality Checks
Loss Limits
Set a maximum net loss amount per day, week, or month. When your losses reach the limit, wagering is paused for the remainder of that period. Reductions take immediate effect; increases require a 7-day waiting period to prevent impulsive decisions during a losing session.
Session Time Reminders
Configure alerts that appear on-screen at regular intervals — every 30, 60, or 90 minutes — reminding you how long you have been playing. Time can pass quickly during an engaging cricket betting session or a run of slots; these reminders anchor you to reality.
Reality Checks
Periodic pop-up summaries show your session duration, total amount wagered, and current net position. Reality checks give you a clear, factual snapshot of your session so you can make an informed decision about whether to continue playing or take a break.
Recognising Problem Gambling
Honest self-assessment is the first step toward getting help.
Problem gambling can affect anyone, regardless of income, age, or experience level. The signs are not always obvious — they can develop gradually and are often rationalised away. The following warning signs are worth reflecting on honestly.
-
You spend more money gambling than you originally intended, and find it difficult to stop once you have started.
-
You chase losses — continuing to gamble in an attempt to recover money you have already lost.
-
Gambling takes up a significant amount of your time, including time you intended to spend on work, family, or other responsibilities.
-
You borrow money, sell possessions, or neglect household expenses to fund gambling activity.
-
You feel restless, irritable, or anxious when you are not gambling, or when you attempt to cut down.
-
You hide your gambling activity from family members or close friends because you know they would disapprove.
-
You have made repeated unsuccessful attempts to stop or reduce your gambling, despite wanting to do so.
Getting Help and Support
If gambling is becoming a problem, reaching out is the right move.
The 7g7 support team is available around the clock to assist any player who feels that their gambling is no longer under control. Our support agents are trained to handle sensitive responsible gaming requests with discretion and without judgement. There is no penalty for reaching out.
You can contact us by emailing [email protected] (plain text — not a clickable link) or by using the live chat feature available within your account. When you contact us about a responsible gaming concern, please include your username and the specific tool or outcome you are requesting (e.g., "I want to self-exclude for 1 year" or "Please set a ৳5,000 weekly deposit limit on my account"). We will confirm all changes in writing.
In addition to 7g7's own tools and support team, players in Bangladesh who are experiencing difficulty with gambling are encouraged to speak with a trusted family member, a medical professional, or a community counsellor. Recognising that a problem exists and asking for help is the most important step.
24/7 Support Team
Contact 7g7 support at any time for responsible gaming assistance. Email: [email protected] — displayed as plain text only, not a clickable link.
Talk to Someone You Trust
Friends and family in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh can be a vital source of support. You do not need to face this alone.
Protecting Minors — 21+ Strictly Enforced
7g7 operates a strict 21+ policy. No person under the age of 21 is permitted to register, deposit, or play on the platform under any circumstances. During the registration process, every applicant is required to confirm their date of birth. Accounts flagged as potentially belonging to a minor are suspended pending identity verification, and any account confirmed to belong to a player under 21 is permanently closed with all deposits returned.
If you share a device with younger family members in your household — a common situation in homes across Bangladesh — we strongly recommend enabling parental control software on that device to restrict access to online gambling platforms. Additionally, never share your 7g7 login credentials with anyone, including family members, to prevent unauthorised account use.
If you suspect that a minor has accessed or registered on 7g7, please contact our support team immediately so we can investigate and take appropriate action without delay.
Play Responsibly with 7g7
Use the tools available to you and enjoy the 7g7 platform as it was intended — as entertainment.
Sign In and Set Your Limits Read the FAQ Explore 7g7 Casino Cricket Betting21+ only. Gambling involves financial risk. If gambling is affecting your life negatively, please use the responsible gaming tools above or contact our support team immediately.